Curriculum
- 6 Sections
- 49 Lessons
- Lifetime
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- Introduction2
- Module 1 - Introduction to ISO 900120
- 2.11.1 What is ISO? (FDN)
- 2.21.2 ISO Standards (FDN)
- 2.31.3 What is ISO 9001? (FDN)
- 2.41.4 ISO 9001 Derivatives (FDN)
- 2.51.5a ISO 9001 Structure (FDN)
- 2.61.5b ISO 9001 Structure – Part 2 (FDN)
- 2.71.6 What is a Quality Management System? (FDN)
- 2.81.7 What is an Integrated Management System? (FDN)
- 2.91.8 The Process Approach (FDN)
- 2.101.9 Exercise 1 (FDN)
- 2.111.10 QMS Principles in ISO 9001 (FDN)
- 2.121.11 Quality Management (FDN)
- 2.131.12 What is Quality? (FDN)
- 2.141.13 Customer Expectation (FDN)
- 2.151.14 The 5 Causes of Poor Quality (FDN)
- 2.161.15 The Cost of Poor Quality (FDN)
- 2.171.16 Documenting the Quality Management System (FDN)
- 2.181.17 Implementing the Quality Management System (FDN)
- 2.191.18 Benefits of a Quality Management System (FDN)
- 2.20Module 1 Test (FDN)5 Questions
- Module 2 - The Planning Phase15
- 3.12.1 Introduction (FDN)
- 3.22.2 Understanding the Context (FDN)
- 3.32.3 Interested Parties (FDN)
- 3.42.4 Determining Scope (FDN)
- 3.52.5 Leadership and Commitment (FDN)
- 3.62.6 Quality Policy (FDN)
- 3.72.7 Roles and Responsibilities (FDN)
- 3.82.8 Addressing Risks and Opportunities (FDN)
- 3.92.9 Objectives and Targets (FDN)
- 3.102.10 Resources (FDN)
- 3.112.11 Competence (FDN)
- 3.122.12 Awareness (FDN)
- 3.132.13 Communication (FDN)
- 3.142.14 Documented Information (FDN)
- 3.15Module 2 Test (FDN)5 Questions
- Module 3 - Operation9
- 4.13.1 Operational Planning and Control (FDN)
- 4.23.2 Products & Services – Requirements (FDN)
- 4.33.3 Design & Development (FDN)
- 4.43.4 Externally Provided Resources (FDN)
- 4.53.5 Production / Service Provision (FDN)
- 4.63.6 Post-Production Activities (FDN)
- 4.73.7 Control of Non-Conformance (FDN)
- 4.83.8 Operating the QMS (FDN)
- 4.9Module 3 Test (FDN)5 Questions
- Module 4 - The Check & Act Phases6
- Follow-On Courses1